At Walkelle, we strive to process and ship orders as quickly as possible. Please review our cancellation policy below:

Order Cancellation

• Orders can be canceled within 12 hours of placement, provided they have not been processed or shipped.
• Once an order has been processed, packed, or dispatched, it cannot be canceled.

How to Request a Cancellation

To cancel your order, please contact us as soon as possible through:

WhatsApp: 0309-1111558
Email: manager@walkelle.com

Please include:

• Your Order Number
• Full Name
• Reason for Cancellation

Refund for Canceled Orders

• If your cancellation request is approved before processing, a full refund will be issued.
• Refunds are typically processed within 5–10 business days, depending on your payment method.

Orders Already Shipped

• Orders that have already been shipped cannot be canceled.
• If you no longer wish to keep the product, please refer to our Return & Exchange Policy.

Walkelle’s Right to Cancel Orders

Walkelle reserves the right to cancel any order due to:

• Product unavailability
• Pricing or listing errors
• Suspected fraudulent activity
• Incomplete customer information

In such cases, customers will be notified and any payment received will be fully refunded.

For any questions regarding cancellations, please contact our support team at manager@walkelle.com or 0309-1111558.